
                   DEALING WITH A KNOW-IT-ALL

     When dealing with a know-it-all, don't attempt to be a know-
it-all in return.

     When you disagree with know-it-alls, they will immediately
freeze their plans and won't budge.  Then you've created a
standoff.

     What to do:  Instead of telling the know-it-all why the idea
won't work, ask questions about the idea.  Remember that know-it-
alls love to answer questions.

     As they look for answers, they might just discover that some
ideas you present might be helpful.  In fact, they'll probably
blend some of your ideas with theirs and think that they came up
with all of them.  

     But remember that well-known communicator Dale Carnegie said
that you're doing well if you can make people think that what
you've said is their idea.
                              Rev. Charles Jouglard
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